Our Team
At Coopers Needle Works, we're proud of our dedicated team who work tirelessly to provide you with the highest quality products and services. Meet the team behind the brand:
Helen Timms
Sales
The Sales team handles incoming quotations and manages the necessary paperwork to ensure a smooth and efficient process.
(0121)356-8884
Betty Hodge
Sales
The Sales team handles incoming quotations and manages the necessary paperwork to ensure a smooth and efficient process.
(0121)356-8884
Matt Fegan
Works Manager
Works Manager
The Works Manager collaborates closely with the Production Manager to assess project feasibility and provide accurate quotations. This collaborative approach ensures that all aspects of the project, from design to production, are carefully considered.
(0121)356-8884
Phil Payne
Production Manager
The Production Manager collaborates closely with the Works Manager to assess project feasibility and provide accurate quotations. This collaborative approach ensures that all aspects of the project, from design to production, are carefully considered.
(0121)356-8884
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What is the average lead time?Lead times vary depending on the complexity of the product. Generally, orders are completed within 3-5 days for standard items, 7-10 days for more intricate products, and 10-14 days for highly specialized or custom items.
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How do I know which service best supports my product requirements?Our dedicated team at Coopers Needle Works is here to offer advice and guidance tailored to your specific needs. We understand that each project is unique, and we can help you determine the most suitable services and materials to ensure your product design is fully supported from start to finish. Feel free to reach out to us for personalized assistance.
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What is the difference between 304 and 316 stainless steel tube?304 Stainless Steel: Commonly used in general applications with good corrosion resistance but less effective in chloride-rich environments. 316 Stainless Steel: Contains molybdenum, which provides enhanced corrosion resistance, especially against chlorides and chemicals, making it ideal for marine, chemical, and coastal environments.
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Is there a minimum order value?Yes, the minimum order value is £45 for domestic orders and £50 for international orders. However, if you choose to collect your order from our Birmingham location, there is no minimum order requirement.
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How is postage calculated?We use well-known, reliable carriers to ensure your order is delivered safely. Postage costs are categorized based on the size, weight, and dimensions of your order. For added convenience, all orders above £500 qualify for free postage.
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What is the average lead time?Lead times vary depending on the complexity of the product. Generally, orders are completed within 3-5 days for standard items, 7-10 days for more intricate products, and 10-14 days for highly specialized or custom items.
-
How do I know which service best supports my product requirements?Our dedicated team at Coopers Needle Works is here to offer advice and guidance tailored to your specific needs. We understand that each project is unique, and we can help you determine the most suitable services and materials to ensure your product design is fully supported from start to finish. Feel free to reach out to us for personalized assistance.
-
What is the difference between 304 and 316 stainless steel tube?304 Stainless Steel: Commonly used in general applications with good corrosion resistance but less effective in chloride-rich environments. 316 Stainless Steel: Contains molybdenum, which provides enhanced corrosion resistance, especially against chlorides and chemicals, making it ideal for marine, chemical, and coastal environments.
-
Is there a minimum order value?Yes, the minimum order value is £45 for domestic orders and £50 for international orders. However, if you choose to collect your order from our Birmingham location, there is no minimum order requirement.
-
How is postage calculated?We use well-known, reliable carriers to ensure your order is delivered safely. Postage costs are categorized based on the size, weight, and dimensions of your order. For added convenience, all orders above £500 qualify for free postage.